PS4 Error Code Solutions

Dealing with Error Codes on the PlayStation 4

PlayStation 4 users in the UK may encounter various error codes while using their consoles. These error codes can indicate issues with applications, network connections, system software, or hardware components. Resolving these error codes promptly is essential for a smooth gaming experience. In this article, we will provide solutions for common PS4 error codes, helping users troubleshoot and resolve these issues.

Common PS4 Error Codes and Solutions

When using a PlayStation 4, encountering error codes is not uncommon. These error codes can indicate various issues that may disrupt your gaming experience. To help you troubleshoot and resolve these problems, we have compiled a list of the most common PS4 error codes along with their solutions:

  1. Error Code CE-34878-0: This error typically occurs when there’s a problem with the game or application you’re trying to run. To fix this issue, try the following solutions:

    • Make sure your game or application is up to date.
    • Restart your console and try launching the game again.
    • If the error persists, delete the game or application from your console and reinstall it.
  2. Error Code NW-31453-6: This error indicates a network connectivity problem. Follow these steps to resolve it:

    • Check your internet connection and ensure it’s stable.
    • Restart your router and modem.
    • If you’re using a wireless connection, try switching to a wired connection.
  3. Error Code SU-30625-6: This error occurs during a system software update. Here’s how you can fix it:

    • Make sure you have a stable internet connection.
    • Check for any available system software updates.
    • If the error persists, try restarting your console and initiating the update again.

If you encounter a different error code not listed here, it’s recommended to search for the specific error code on PlayStation’s official website or forums. You’ll find detailed solutions and troubleshooting steps for each error code.

Remember, troubleshooting PS4 error codes requires patience and persistence. By following the recommended solutions and staying updated with the latest system software, you can resolve most issues and enjoy uninterrupted gaming sessions.

Stay tuned for the next section, where we will provide comprehensive troubleshooting steps to resolve PS4 error codes.

Troubleshooting PS4 Error Codes

Encountering an error code on your PlayStation 4 can disrupt your gaming experience. However, there are steps you can take to troubleshoot and resolve these issues quickly. By following the troubleshooting methods below, you can fix PlayStation 4 issues and resolve error code problems effectively.

  1. Restart your PS4: Often, a simple restart can resolve many error codes. Turn off your console, unplug it, wait for a few minutes, and then plug it back in and turn it on.
  2. Check your internet connection: Poor or unstable internet connection can cause error codes. Ensure that your PS4 is connected to a stable network and try performing a network connection test in the Settings menu.
  3. Update your system software: Outdated system software can lead to compatibility issues and error codes. Check for system software updates in the Settings menu and install any available updates.
  4. Rebuild the PS4 database: Corrupted data on your PS4’s hard drive can trigger error codes. Rebuilding the database can help resolve these issues. To do this, start your PS4 in Safe Mode by holding the power button for seven seconds until you hear a second beep. Then, select the “Rebuild Database” option.
  5. Check for game/application updates: Some error codes may be specific to certain games or applications. Ensure that you have the latest updates for the game or application that is causing the issue.
  6. Contact PlayStation Support: If the above troubleshooting steps do not resolve the error code problem, it is recommended to reach out to PlayStation Support for further assistance. They can provide personalized solutions and guidance to fix complex issues.

If you are experiencing recurring error codes or encountering specific error codes not covered in this article, it is important to seek appropriate support. PlayStation Support is equipped to provide the necessary guidance to resolve such issues effectively.

Solutions for Specific PS4 Error Codes

If you’re experiencing specific PS4 error codes on your console, don’t worry. We’ve got you covered with solutions to some common error codes that PlayStation 4 users may encounter. By following these troubleshooting steps, you can resolve these issues and get back to gaming in no time.

Error Code: CE-34878-0

This error code usually indicates a problem with the game or application you’re trying to play. To fix this issue, try the following:

  1. Close the game or application and make sure it’s up to date. Check for any available patches or updates.
  2. If the error persists, restart your PlayStation 4 console.
  3. If the problem continues, consider deleting and reinstalling the game or application. Be aware that this may result in the loss of any unsaved progress, so proceed with caution.
  4. Lastly, if none of these steps resolve the error, contact the game developer or PlayStation Support for further assistance.

Error Code: NW-31453-6

This error code relates to a network connectivity issue with your PlayStation 4. Follow the steps below to troubleshoot this problem:

  1. Ensure that your console is connected to a stable and reliable internet connection.
  2. Check your network settings to confirm that your PlayStation 4 is properly connected to your router.
  3. If you’re using a wireless connection, try moving your console closer to the router or consider using a wired connection for better stability.
  4. Restart your router and modem to refresh the network connection.
  5. If the issue persists, try connecting to a different network or contact your internet service provider for assistance.

Error Code: SU-30645-8

This error code indicates a problem with the system software on your PlayStation 4. Follow these steps to resolve the issue:

  1. Check for any available system software updates by going to Settings > System Software Update on your console.
  2. If an update is available, download and install it.
  3. If you’re unable to update the system software, restart your console and try again.
  4. If the error persists, you may need to initialize your PlayStation 4, which will restore it to its factory settings. Before doing this, make sure to back up any important data.
  5. If none of these steps work, contact PlayStation Support for further assistance.

Remember, these are just solutions for specific error codes. If you encounter other error codes or continue to experience problems, it’s recommended to reach out to PlayStation Support for personalized assistance.

Error Code Solution
CE-34878-0 Close the game or application
Check for updates
Restart the console
Reinstall the game or application
NW-31453-6 Ensure stable internet connection
Check network settings
Try a wired connection
Restart router and modem
SU-30645-8 Check for system software updates
Download and install updates
Restart the console
Initialize the PlayStation 4


Dealing with error codes on the PlayStation 4 can be frustrating, but with the right solutions and troubleshooting steps, most issues can be resolved. By following the recommendations provided in this article, users can effectively address common PS4 error codes and ensure a smoother gaming experience.

It is crucial to stay updated with the latest system software updates as these often include bug fixes and improvements that can help minimize the occurrence of error codes. Additionally, maintaining stable network connections, both wired and wireless, can also play a significant role in reducing the likelihood of encountering error codes.

If users encounter persistent issues or come across error codes that are not covered in this article, it is highly recommended to seek assistance from PlayStation Support. Their team of experts can provide further guidance and help resolve any complex or unique error code problems.


What are some common PS4 error codes?

Some common PS4 error codes include CE-34878-0, NW-31484-0, SU-30625-6, and WS-37397-9.

How can I resolve PS4 error codes?

To resolve PS4 error codes, you can try restarting your console, checking for system software updates, ensuring a stable network connection, or contacting PlayStation Support for further assistance.

What should I do if I encounter a specific PS4 error code?

If you encounter a specific PS4 error code, you can refer to our article for solutions and troubleshooting steps tailored to that particular error code.

How can I prevent PS4 error codes from occurring?

To minimize the occurrence of PS4 error codes, it’s important to keep your system software up to date and maintain a stable network connection. Additionally, following best practices such as properly shutting down your console and avoiding excessive heat can help prevent issues.

What if I can’t resolve a PS4 error code using the provided solutions?

If you encounter persistent issues or error codes that are not covered in our article, we recommend reaching out to PlayStation Support for further assistance.

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