How to Repair or Replace a Faulty MacBook Pro Keyboard

It’s important to fix your MacBook Pro keyboard to keep your device running well. Many people have problems with their MacBook keyboards, from keys not working to the whole keyboard stopping. Luckily, knowing how to fix or replace your MacBook keyboard can save you lots of money. A repair might cost less than $30, much cheaper than the $400-500 you might pay at the Apple Store.

We’ll explore common MacBook keyboard issues and how to solve them. Whether it’s cleaning your keyboard or deciding to fix it yourself or get professional help, this guide has you covered. We want to help you understand how to make your MacBook keyboard work well again.

Understanding the Common Issues with MacBook Pro Keyboards

MacBook Pro keyboards let us interact seamlessly with our devices. Spotting problems early can save you from frustration. MacBook Pro keyboard issues often stem from design issues or environmental factors. We’ll look at the key signs and their possible causes here.

Signs of a Faulty Keyboard

Knowing how to spot a faulty keyboard is critical. Look out for these signs:

• Keys that don’t work when pressed.
• The Touch Bar acts up and doesn’t work properly.
• Typing doesn’t always work right, with missing or extra letters.
• Using shortcut keys becomes hard due to modifier key issues.

These issues suggest software or hardware problems that shouldn’t be ignored. Not addressing them can worsen MacBook Pro keyboard troubles.

Common Causes Behind Keyboard Malfunctions

Finding out why your keyboard is malfunctioning is the first step to fixing it. Key reasons include:

1. Dust and Contaminants: Dirt buildup can stop keys from working, especially in butterfly keyboards.
2. Liquid Spills: Spills can ruin the electronics under the keyboard.
3. Software Settings: Wrong keyboard settings can make typing inconsistent.
4. Design Vulnerabilities: Some models, mainly between 2016 and 2019, are prone to issues due to their design.

These causes often show similar signs, so it’s important to figure out the issue carefully. If you’re stuck, Apple’s professional help is recommended to prevent damage during repairs.

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Initial Troubleshooting Steps

If you’re having trouble with your MacBook keyboard, it’s important to tackle the issue step by step. Start by cleaning the keyboard. Then, check that it has enough power and that all software is up to date.

Cleaning Your Keyboard Effectively

Cleaning your keyboard is key to keeping it working well. First, turn off your MacBook and unplug it. This stops you from pressing keys by accident. Turn your MacBook upside down and gently shake it. This gets rid of loose bits. Then, with a soft brush or air spray, remove any leftover dirt. Make sure to spray away from the keys to avoid damage. Regularly doing this can help stop your keyboard from breaking down.

Checking Power and Connections

It’s good to check the battery level of your device first. If the battery is low, the keyboard might not work properly. Make sure your MacBook is charging as it should. If you’re still having power troubles, try resetting your system’s connection settings. Fixing power issues can often get your keyboard working right again.

Updating Software and Drivers

Keeping your Mac’s software and drivers up to date is crucial. Go to the Apple icon, click on System Preferences, and check for updates under Software Update. This helps fix any software bugs that might be causing keyboard problems. If your keyboard is still acting up, take a look at any new apps you’ve installed. Sometimes, they can mess with your keyboard’s functioning. You can delete these apps by going to Launchpad, pressing and holding the app until it shakes, and then hitting the “X” to remove it. This could improve how your keyboard works.

Step	Description
1. Clean the Keyboard	Turn off the MacBook, shake out debris, and use compressed air carefully.
2. Check Power Status	Ensure the MacBook is properly charged and power connections are secure.
3. Update Software	Access System Preferences and check for software updates to fix bugs.
4. Uninstall Problematic Apps	Remove recently installed apps via Launchpad if they cause issues.
5. Toggle Slow Keys Feature	Verify that the Slow Keys feature in Accessibility is disabled.

How to Fix My MacBook Pro Keyboard

Fixing the keyboard on your MacBook Pro can be tricky. You can use some advanced techniques to find the issue. Below, find out how to resolve MacBook Pro keyboard problems and get your device working well again.

Using a Spare Keyboard for Diagnosis

Using an extra keyboard is a smart move. If it works well, your MacBook Pro keyboard might have a hardware issue. Make sure the spare keyboard is charged and on. Trying it on a different Mac or port can help identify Bluetooth troubles.

Resetting the System Management Controller (SMC)

To possibly fix the keyboard, you can reset the SMC. Here’s what to do:

1. Shut down your MacBook Pro.
2. On the built-in keyboard, press Shift, Control, Option, and the power button at the same time.
3. Keep them pressed for about ten seconds.
4. Let go of all the keys and turn on your MacBook again.

Resetting the SMC helps with power issues that could affect the keyboard.

Troubleshooting Accessibility Settings

Sometimes, changes in Mac’s accessibility settings can cause keyboard problems. To fix this, check two settings:

• Slow Keys: You might need to press keys longer than usual.
• Mouse Keys: This could stop keyboard inputs. Switch it off to fix this.

Go to the Accessibility Shortcuts to adjust these settings easily. If problems continue, the on-screen keyboard is a temporary fix. Understanding and fixing these issues can save you a lot of trouble with your MacBook Pro keyboard.

Professional Repair Options for MacBook Pro Keyboards

If your MacBook Pro keyboard still has issues after you’ve tried fixing it, it might be time to get professional help. Apple can often offer good fixes, especially for problems linked to the butterfly mechanism. Knowing your repair choices helps make sure your device gets fixed right.

When to Seek Help from Apple

If keys keep failing or don’t work as they should, it’s likely time for professional help. With over 700 Apple stores and many experts, help is quick. You could even get your keyboard fixed on the same day. Apple also does free checks to find out what’s wrong on your first visit.

Understanding Apple’s Keyboard Service Program

In June 2018, Apple started a Keyboard Service Program for some MacBooks, including the Air and Pro models. This programme helps fix certain keyboard issues for free for up to four years after buying. It covers models from 2015 to 2019.

This service makes things easier for customers. Often, they fix simpler problems on the same day, so your routine isn’t upset. Also, Apple’s one-year warranty on repairs offers extra reassurance. They’re ready to sort out any keyboard problem you might have.

Replacement Options for MacBook Pro Keyboards

Choosing between original Apple keyboards and third-party ones is tough. It affects your MacBook’s performance and how you use it. It’s important to know what each option means for you.

Choosing Between Original and Third-Party Keyboards

Apple’s original keyboards fit your device perfectly and last long. They’re made to be durable and react well to typing. On the other hand, third-party keyboards might be cheaper but the quality differs. For example, the iFixIt 161-121-1 fits the MacBook Pro 15″ Unibody made between 2009 and 2012. Yet, some users report problems like key sensitivity issues.

If you need a reliable keyboard, your choices are few. You could get a used one from Apple, but there are third-party options too. For those who type a lot, like writers and gamers, these may not work as well.

Installation Tips for Replacing Your Keyboard

The installation process is key to a good keyboard replacement. Always use the recommended Apple tools and cables to prevent mistakes. Here are a few important tips:

• Ensure you have all necessary tools before beginning the installation.
• Follow step-by-step guides or video tutorials tailored specifically for your MacBook Pro model.
• Disconnect the battery and power to prevent any electrical damage during installation.
• Be cautious with the delicate components and connectors to avoid damaging the motherboard.

If you prefer professional help, going to authorised service centres like uBreakiFix is wise. Experts there can help you choose the right keyboard. They’ll also discuss warranty issues with you.

Conclusion

Facing keyboard problems on a MacBook Pro means looking at a variety of fixes. These range from simple DIY steps to getting expert help. Dust and dirt accumulation often leads to keys not working well. This is especially true for the 2014 and 2015 models. Keys like 9, O, L, and the period key are usually the first to have issues.

A good first step is to restart your MacBook Pro. This can fix minor software problems. Before moving on to more complicated solutions, try this out.

For those needing a more in-depth fix, resetting the System Management Controller (SMC) is key. It can sort out many software troubles. Also, check your MacBook’s input and language settings. They could be causing some issues. If the built-in keyboard still isn’t working, an external keyboard might help. It’s a good short-term fix while you look for a better solution.

Some keyboard troubles can be fixed by yourself. But, for more serious issues, it’s wise to get professional help quickly. This ensures your device keeps working well. Watch out for signs like a swollen battery. This can cause keyboard and trackpad problems. Often, replacing the whole keyboard is a better choice than trying to fix it. Also, choosing third-party repair services could save you money.

FAQ

What are the signs that indicate my MacBook Pro keyboard is faulty?

Look out for unresponsive keys, sticky keys, and Touch Bar problems. These could mean both software and hardware issues.

How can I troubleshoot keyboard issues on my MacBook Pro?

Start by cleaning your keyboard with compressed air. Then check if the power is on, update software and drivers, and remove any new apps that might affect the keyboard.

When should I consider seeking professional help for my MacBook Pro keyboard?

If your keyboard still has issues after troubleshooting, get professional help. This is vital if your model has the butterfly mechanism defects.

Can I replace my MacBook Pro keyboard myself?

You can replace your keyboard yourself. Choose from Apple or trustworthy third-party keyboards. Use official tools and cables for installation.

What are the common causes of MacBook Pro keyboard malfunctions?

Dust, liquid spills, and wrong software settings often cause problems. Knowing these can help you address issues more efficiently.

How can I reset the System Management Controller (SMC) on my MacBook Pro?

To reset the SMC, turn your MacBook off. Hold down Shift, Control, Option, and the power button for 10 seconds. Let go of all keys, then switch your MacBook back on. This can fix keyboard issues.

What should I do before seeking service for my keyboard issues?

Always back up your data before getting any professional service. This keeps your information safe during repairs or replacements.

Are there any specific accessibility settings that could affect my keyboard performance?

Yes, settings like Slow Keys and Mouse Keys in accessibility options can affect performance. Turning these off might fix some keyboard problems.

Where can I find reliable sources for purchasing replacement keyboards?

For reliable keyboards, check Apple’s official site, certified resellers, or trusted electronics stores. Make sure it’s compatible with your MacBook model.